Everything you need to know.
Safety, power, setup, content and booking. If it is not here, just call Ray.
Questions, answered
How do 3D hologram fans work, and what do I need to provide?+
Our displays use high-density LED blades spinning at high speed to render crisp visuals that appear to float in mid-air. Just email your vector logo (AI, EPS or high-res PNG). We handle the full 3D conversion and send a video preview for your sign-off at least 48 hours before show day.
Are the hologram fans safe in crowded spaces and trade show aisles?+
Yes. Floor and counter units sit inside a shatter-resistant acrylic dome or are mounted on weighted, tip-resistant stands at 6.5 to 7 feet, meeting convention hall and venue safety standards.
Do I have to set up or operate the equipment myself?+
Not at all. We run a 100% white-glove, turnkey model: delivery, placement, rigging, wire concealment and calibration at least 60 minutes before doors open. Depending on your package, we stay on-site or leave you a one-touch controller, then return for teardown.
What are the power and space requirements?+
A standard hologram fan or entrance feature needs less than a 3×3 ft area and a regular 110/120V outlet, using less power than a household TV. Our LED tubes are fully wireless and battery-powered.
How far in advance should I book, and what's your cancellation policy?+
We recommend 2 to 4 weeks ahead so we can secure hardware and design your 3D content. Rush bookings are possible depending on inventory. A 25% to 50% deposit locks your date, and if plans change it can be credited to a new date within 6 to 12 months with reasonable notice.
More answers
By topic.
Booking & Pricing
Do you offer bundled packages?+
Yes. We have three bundles, Entrance & Ambience, Brand & Activation, and the Full Visual Takeover, all with setup and delivery included. Use the instant quote on the home page to see pricing.
Can I rent individual pieces?+
Absolutely. Hologram fans, dual fan sets, LED archways, LED tube kits, single tubes and projection mapping can all be rented by the day. A flat setup and delivery fee applies to à la carte bookings within 30 miles.
Do you offer discounts for multi-day or repeat events?+
Yes. Multi-day and repeat bookings earn credits, which makes us a great fit for recurring trade shows and annual events.
Content & Design
What file should I send for my logo?+
A vector file (AI or EPS) is best, but a high-resolution PNG works too. We handle the full 3D conversion in-house.
Can you create custom animations beyond my logo?+
Yes. Custom 3D graphic design and motion content are available as an add-on, priced per asset.
Will I see the content before the event?+
Always. You get a digital video proof for sign-off at least 48 hours before show day.
On Event Day
How early do you arrive?+
Early enough that everything is rigged, calibrated and running test loops at least 60 minutes before doors open.
Can someone stay on-site during the event?+
Yes. An on-site technician can run lighting and media cues for the whole event (4 hour minimum), or we leave you a simple one-touch controller.
Can I see the tech before booking?+
Yes. We offer a pre-show rehearsal or office demo so you can see the holograms and lighting in person.
Still have a question?
Call or text Ray directly. You'll get a real answer from the owner, not a call center.